CPD Accreditation detail

Professional Body: IOBSA

CPD hour allocation: CPD Hours (online learning): 3 CPD hours    

CPD registration number: IOB244

Course description:

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? 

 Those with high emotional intelligence readily recognise their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining.

 In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence. 

 The following topics will be covered in this course:

• What Is Emotional Intelligence?
• Improving Self-Awareness
• Boosting Self-Regulation
• Increasing Self-Motivation
• Developing Empathy
• Enhancing Social Skills