CPD Accreditation detail

Professional Body: IOBSA

CPD hour allocation: CPD Hours (online learning): 3 CPD hours    

CPD registration number: IOB175

Course description

In this course, you’ll learn what motivates people to make purchases, how to read body language to interpret what’s unsaid, and how to sell to different personality types. You’ll also discover how to master your own mind with tips to deal with common side effects of sales work, stress and rejection.

 The following topics will be covered in this course:

• Understanding why people buy
• How to sell to different personality types
• Dealing with rejection
• How to succeed in sales as an introvert
• How to use body language to win more sales
• Managing stress as a salesperson