CPD Accreditation detail

Professional Body: Institute of Bankers South Africa (IOBSA)

CPD hour allocation: CPD Hours (online learning): 3 CPD hours    

CPD registration number: IOB213

By the end of this workshop, you will:

• Understand what diversity and inclusion and its related terms mean
• Be aware of how aware you are of diversity and where you can improve
• Understand how changes in the world have affected you and your view
• Be able to identify your stereotypes
• Understand what terms are politically correct and which are not, and why
• Be familiar with the four cornerstones of diversity and how to embrace inclusion
• Understand what the pitfalls are relating to diversity and how to avoid them
• Develop a technique for dealing with inappropriate behaviour
• Develop a management style to encourage diversity and inclusion
• Know what to do if you or one of your employees feels discriminated against

At the end of this course, the learner will have core knowledge of the following: 

In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. 

The challenge becomes: how can we make these diverse individuals work as a team? We all know what happens to organisations that don’t have effective teamwork, they fail. Failing to embrace diversity can also have serious legal costs for corporations.