R 155


Salespeople and Client Characteristics


Salespeople and Client Characteristics

CPD Accreditation detail

Professional Body: Compliance Institute Southern Africa

CPD hour allocation: CPD Hours (online learning): 2 CPD hours    

CPD registration number: GiE20210800015

The following topics are covered in this course:

  • Introduction
  • Characteristics of Sales people
    • Introvert or extrovert
    • Optimist
    • Ability to listen and empathize
    • Responsibility and discipline
    • Being smart active
    • Being eager to learn
    • One more quality of a top salesperson
  • Types of Clients
    • How can we establish types of customers?
    • What types of customers are there?
    • How to keep customers happy?