Course Detail

Professional Body: IOBSA

CPD hours: 3 hours

Approval Number: IOB138

Course Description 

Learners will gain sufficient knowledge and understanding on the following topics:

• The importance of appearance
• Tips for success
• Distorted Thinking
• Understanding Assertiveness
• Dealing with Tough Issues
• Communication Skills
• Self-Management
• Working with difficult people
• Learning to say No
• Dealing with Stress