COURSE DESCRIPTION

CPD Accreditation detail:

Professional Body: IOBSA
CPD hour allocation: CPD Hours (online learning): 2 CPD hours
CISA Accreditation Number: IOB121

The following topics will be covered in this course: 

• Review of FAIS Chapter IV: Codes of Conduct - purpose and principles
• Codes of Conduct
• Overview of main changes for 2021
• New Definitions
• Section 3: Fairness and fees
• Section 7: Forecasts and illustrations
• Section 8: Suitability and resisting the sale
• Section 14: Advertising!
• Section 16: Complaints
• Section 18: Ombud-watchman