R 280


Conflict Management 2021


CPD Accreditation detail

Professional Body: Compliance Institute Southern Africa

CPD hour allocation: CPD Hours (online learning): 4 CPD hours    

CPD registration number: GiE20200300052

In this course you will learn how to:

  1. Describe the main sources of conflict.
  2. Describe appropriate techniques to manage conflict.
  3. Implement a strategy to resolve conflict.
  4. Develop the attributes of a good conflict manager