CPD Accreditation detail
Professional Body: Compliance Institute Southern Africa
CPD hour allocation: CPD Hours (online learning): 4 CPD hours
CPD registration number: GiE20200300052
In this course you will learn how to:
- Describe the main sources of conflict.
- Describe appropriate techniques to manage conflict.
- Implement a strategy to resolve conflict.
- Develop the attributes of a good conflict manager